About 75% of American Express card members weren’t using Amex Offers, missing out on a key benefit of card membership and making them less engaged with the brand as a whole. With low awareness and understanding of the offers platform, American Express needed to be able to excite and educate their card members.
Our proposition: It’s what you signed up for.
Concept 1: Everyday, elevated
Concept 2: Make everyday spending exciting
Chosen concept: Offers on tap